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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Gingrich

Joseph Gingrich

November 13, 2024

5  out of  5
rating by Joseph Gingrich
"They are the best, 5 stars all day every day! Always willing to help and provide the best service possible. Life long client."
We responded:
"Thank you Joe, I’m so proud of my team for providing you such great customer service. We value your business and take your review to heart because we truly care. Thank you again for entrusting us with your insurance needs and of course for your business. Sincerely, Steve"
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Laurie Prichard

November 11, 2024

5  out of  5
rating by Laurie Prichard
"Even if I am just calling to make a payment, this State Farm office, treats people with respect and is always there to help! Gabby was an excellent reminder that this office is totally there for you!"
We responded:
"Thank you Laurie. Gabby knows what being a good neighbor is all about. We are happy you value her and our service. Thank you for allowing us to service your insurance needs. Sincerely, Steven"
Profile photo of Claire McCarthy

Claire McCarthy

November 6, 2024

5  out of  5
rating by Claire McCarthy
"Gabby was so helpful and wonderful w setting up drive and safe beacon. Steve is always helpful and knowledgeable too."
We responded:
"Thank you Claire, we appreciate your business and always glad we can help when we can. Gabby is great, and being able to assist you is her/our pleasure. Thank you for your business and let your friends and family know we would love to help them with the same service we provide you. Sincerely…….Steve"
Profile photo of Kathleen Mary

Kathleen Mary

November 5, 2024

5  out of  5
rating by Kathleen Mary
"Steve and Denise have gone above and beyond!! I bought a new car on a Saturday. They took care of all the necessary paperwork and got me a new insurance card in a matter of minutes! It was the easiest car buying experience that I ever had!!! Thank You Do Much!!!❤️❤️"
We responded:
"Hi Kathleen.......thank you so much for the kind words. We appreciate your business and do what we can to show you that. We are privileged to help you. Let others know what we did for you as we appreciate when insureds like yourself appreciate what we do. Thank you for your business and entrusting us with your insurance needs............Sincerely, Steve"
Profile photo of Stephen Schmidt

Stephen Schmidt

October 10, 2024

5  out of  5
rating by Stephen Schmidt
"First time using state farm and I have my motorcycle policy there. Their team is very professional and responsive always. I think they have hired some new additions to their team who are extremely friendly and cheery. I always appreciate everything they do for me"
We responded:
"Thank you, Stephen, for taking the time for this review. Thank you for your business and allowing us to insure your motorcycle. Please let others know we are here to help. I'm glad you found Gabby happy and cheerful, it's amazing what a smile and a happy voice can do. Thank you again."
Profile photo of Christina Tagliavia

Christina Tagliavia

October 10, 2024

5  out of  5
rating by Christina Tagliavia
"I've been with State Farm for over 30 years. I started with Charles Varlack (maybe misspelled) in Shirley. He and his office staff were wonderful. When I heard he was retiring and I was being referred to another agent, Steve Pescetti. I was nervous, as I don't like change, lol but I have to say, in all the years I've been with Steve's agency, not one complaint. The staff is kind and extremely helpful. I highly recommend this agency."
We responded:
"Thank you, Christina, all of our insureds are important to us. You came from a great office, and we wanted to make sure we fulfilled your expectations when you changed over. I'm glad to see we are making you happy by providing exceptional service. My Team and I work hard to make sure we provide the best service possible."
Profile photo of Cassie Codey

Cassie Codey

October 10, 2024

5  out of  5
rating by Cassie Codey
"Called the office with a few questions and found that both Gabby & Natalia were extremely thorough and kind. Would recommend this office very highly to friends and family."
We responded:
"Thank you, Cassie, we appreciate your business and thank you for entrusting us with your insurance needs. We love referrals too."
Profile photo of Spiro Christofides

Spiro Christofides

October 10, 2024

5  out of  5
rating by Spiro Christofides
"Every time I call I always get someone who is very helpful and takes care of my situation I've been using State Farm for over 40 years and never had an issue with them"
We responded:
"Thank you, Spiro, for your kind words. My Team and I strive to provide the best service we can. We truly appreciate that you trust us with your insurance needs. Sincerely, Steve"
Profile photo of Harvey Lotko

Harvey Lotko

September 20, 2024

5  out of  5
rating by Harvey Lotko
"Chris Nichols is absolutely fantastic! I recently purchased a new marine vessel and had hoped to continue with the prior coverage the prior owner had purchased - not in NY I was told. I had used State Farm for prior vessels and made the call to my new local office (I was upstate NY until recently). Chis answered the phone promptly, was extemely courteous and took time to understand what I was looking for in insurance. He really impressed me with his honesty and I felt I was working with an insurance partner - not a salesman! There was one item (small upcharge for additional coverage) yes he pitched the item as per what I assume was his sales training - but when I asked him exactly the details were on the coverage he stated "I don;t know exactly - but I will find out!" No BS, no selling me something I didn't need, no jacking up the rates. I did end up buying the additional coverage after he provided all the answers I was seeking. Chris is an asset to Steve Pescetti;s State Farm office and I am hoping this review will generate all of the following (a pay increase, a larger commission, additional recognition for his work and satisfaction of a job well done). It has been my experience lately that customer service has deteriorated due to sales staff just wanting to put in their hours and collect their pay. Chis was exceptional in all aspects of his customer service. Sincerely, Harv"
We responded:
"Harv, your words of kindness and appreciation are so much appreciated by Chris and myself. Thank you for taking the time to write an incredible review. We want to educate our insureds and never let them feel it’s a sale. The choice is always yours we just want to make sure we explain all of your options. Thank you again for telling your story, Chris is a great team member and a keeper. Thank you more importantly for your business. Sincerely, Steve"
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Kyra Quarnstrom

September 17, 2024

5  out of  5
rating by Kyra Quarnstrom
"Had to switch over my insurance this week and was very anxious about going through this process but Anthony made it a great experience and saved me a lot of money. He made the process very simple and I was in and out! So happy I switched!"
We responded:
"Hi Kyra......thank you so much for the kind words. Anthony understands the importance of earning your trust. I'm glad you found value in what we offer. Welcome, as you are now part of our State Farm Family. Thank you sincerely for your business......Steve"
Profile photo of Zaak Fox

Zaak Fox

August 27, 2024

5  out of  5
rating by Zaak Fox
"Sue was very helpful."
We responded:
"Thank you Zaak for the 5-star review. Sue works hard at helping our insureds. Glad we are your Agency of choice for your insurance needs. Sincerely.....Steve"
Profile photo of Randee Nadler

Randee Nadler

August 8, 2024

3  out of  5
rating by Randee Nadler
"Getting way too expensive, I came into office last week to redo a spouse form...still price has not been adjusted."
We responded:
"Hi Randee, we hear you as this is a decision of the company not our office. We work hard to do what we can that's in our control. We don't set the rates. I would have hoped our service would have been a 5-star review, but we appreciate the feedback and thank you for taking the time. Sincerely, Steve"
Profile photo of Rich G

Rich G

July 16, 2024

5  out of  5
rating by Rich G
"Chris is the man. Saved me a bunch of $$ in comparison to my old agency. The other day I needed some documents updated and sent back, he was right on it without delay. 10/10 recommend, ask for Chris!"
We responded:
"Hey Rich.......we love to hear great things about our team members, and we appreciate the kind words about Chris. We value his attention to detail and his excellent work ethics. I am so glad he was able to assist you with your insurance needs and help save you money at the same time. We are always here to help and thank you for choosing our Agency. "
Profile photo of Denisse

Denisse

July 10, 2024

5  out of  5
rating by Denisse
"First time signing up with statefarm and it was a smooth process, thanks to Sue who works there. She was patience, nice , communicating with us in every step of the process .. i would definitely recommend statefarm, and especially with the help of Sue! ❤️"
We responded:
"Thank you Denisse for the kind words, Sue along with all of us appreciate your business and Thank you for choosing us for your insurance needs. We truly care. Welcome to our State Farm family!"
Profile photo of Elizabeth Gallagher

Elizabeth Gallagher

June 12, 2024

5  out of  5
rating by Elizabeth Gallagher
"This State Farm office went above and beyond to help me in both my car and home insurance policies.. The service was wonderful. They were kind and so quick to respond to all of my questions. The entire process was a pleasure.. Dealing both with Anthony and Denise was a very positive and pleasant experience."
We responded:
"Thank you, Elizabeth, for the kind words. We truly appreciate your business and thank you again for choosing us to handle your insurance needs. Please spread the word!!! Sincerely, Steve"
Profile photo of Brian Watala

Brian Watala

May 10, 2024

5  out of  5
rating by Brian Watala
"Steve Pescetti and his team are fantastic! If you leave a message they get back to you with urgency, all extremely knowledgable and a great overall experience!"
We responded:
"Thank you, Brian. We appreciate your business and we so glad that you value what we do. We want to make a difference. Thank you for allowing us the opportunity to help with your Auto insurance needs and taking the time to give us a review. Please let others know about your experience. "
Profile photo of Luke Vogelsberg

Luke Vogelsberg

April 1, 2024

5  out of  5
rating by Luke Vogelsberg
"Excellent customer service, very responsive and helpful. Nick has consistently gone above and beyond to resolve some confusing issues for me with the DMV. Highly recommend this office."
We responded:
"Hey Luke, thank you so much for the opportunity to service your insurance and financial needs. We appreciate your business and I know Nick works hard to make our insureds happy. Let others know we are here to help. Thank you again for the kind words. "
Profile photo of Alaina Maletta

Alaina Maletta

March 4, 2024

5  out of  5
rating by Alaina Maletta
"I would highly recommend Steve and his team for all types of insurance! The insurance process can be frustrating, but Nick was extremely helpful, responsive and professional when it came to opening new policies for our home, car, life, liability and our ATV. I appreciated the time he took to explain every policy and answer all of my questions!"
We responded:
"Thank you Alaina for the kind words. We appreciate that we are your Agency of choice for your insurance needs. Our team works hard at earning business and we are fortunate for insureds like yourself that value that. Welcome to our State Farm family!"
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Raul P

January 30, 2024

5  out of  5
rating by Raul P
"Sue is the best, she’s been at the agency a long time and is very knowledgeable, professional and she speaks Spanish , a true gem! She cares about my insurance needs. I highly recommend her services for a positive buying experience. Thank you Sue!"
We responded:
"Thank you Raul for the kind words. We appreciate you taking the time to give us a review and letting us know how important our service and expertise is. Sue is a great team member and we are fortunate to have her. I am happy she provided you with a great experience. Thank you again for the kind words and thank you for your business. "
Profile photo of Farzan Hále

Farzan Hále

January 20, 2024

5  out of  5
rating by Farzan Hále
"The best place you can get insurance from. Anthony not only helped me secure a great insurance deal but also took the time to educate me on coverage details, ensuring I understood how to protect myself effectively.In an industry often dominated by sales pitches, Mr Steve Pescetti and Anthony's genuine care and dedication to client understanding stood out. They prioritized my needs over a quick sale, and I am now confident in my well-tailored insurance coverage. I highly recommend them for their exceptional service and genuine approach. Thank you for having such outstanding professionals on your team."
We responded:
"Thank you Farzan. We appreciate the kind words. Anthony is continuing to do great things in our office and hearing how happy he has made you lets me know he’s doing exactly what he should, taking care of our insured’s needs. Providing you with a great value and service hopefully makes you feel that you made a great choice. Welcome to our State Farm family, and thank you again…..Steve"
Profile photo of Annemarie Braccia

Annemarie Braccia

January 16, 2024

5  out of  5
rating by Annemarie Braccia
"Amazing and helpful staff, always someone that you can reach out to with any inquiries and will respond promptly and thoroughly! I wont ever switch!!!"
We responded:
"Hi Annemarie, thank you so much for the kind words. We know you have a choice and are so appreciative you have chosen us. Thank you for your business, truly. Steve"
Profile photo of J Bennett

J Bennett

November 16, 2023

5  out of  5
rating by J Bennett
"I would like to personally thank Sue Martinez for her recent assistance with my Claim for my windshield. It was more than 3 weeks dealing initially with Claims. I contacted Sue after I was frustrated and she immediately began to assist on my behalf in a very timely and helpful manner. I am very grateful to know my local agent stepped in to assure this was satisfied. I have dealt with Sue for many years now and she is always more than happy to help. She goes above and beyond to make sure things I request are always handled. Thank you, Sue."
We responded:
"Thank you the compliment, we appreciate it when we get great feedback because we did what we are supposed too and that’s provide great customer service. Thank you for your business…..Steve"
Profile photo of Courtney Platt

Courtney Platt

November 7, 2023

5  out of  5
rating by Courtney Platt
"The best place to get all of your insurance from!! The best prices & coverage, from home owners insurance, car insurance, life insurance, personal article insurance, the list goes on. Ask to speak with Nick, he can help you with anything you need. Customer service 15/10!"
We responded:
"Hey Courtney…… thank you for your business and your kind words. Nick is a great asset to our office. I am so happy that he was able to fulfill your insurance needs. Please keep us in mind for anything else we can help you with and of course spread the word! 😊"
Profile photo of James Kober

James Kober

November 3, 2023

5  out of  5
rating by James Kober
"Natalia is very responsive to all my insurance needs. She provides outstanding customer service and makes my life easier."
We responded:
"Hi James.....Thank you for the kind words. Natalia is a valued employee and it's great to hear that her services are truly appreciated. Thank you for your business, it's truly appreciated."
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michael occhino

October 25, 2023

5  out of  5
rating by michael occhino
"Sue helped me and my family with home insurance and auto insurance. It’s a great feeling to be able to pick up the phone or stop by the office and have someone who cares and knows you answer your questions or help when you have something bad happen to you or your family. I highly recommend this office for your insurance needs!"
We responded:
"Hi Michael........Thank you for the kind words. We appreciate you and your business. Let others know so we can do the same for them. Welcome to our State Farm family!"