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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Virginia Wisniewski

Virginia Wisniewski

December 23, 2025

5  out of  5
rating by Virginia Wisniewski
"There are incredible at this branch they go way up and above anything you can imagine"
We responded:
"Hi Virginia, thank you for the review. We are independent Agencies and we try to differentiate ourselves from all others by going above and beyond and appreciate that you value what we do. Thank you for your business and please let others know. Have a Merry Christmas and Happy New Year!…….Sincerely, Steve"
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Don Ravella

December 19, 2025

5  out of  5
rating by Don Ravella
"I'm a longtime customer of Steve Pescetti and his agency is top notch. I needed some important documents today, and Carly did an outstanding job taking care of everything quickly, efficiently, and very pleasantly."
We responded:
"Thank you Don!"
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D Paci

December 18, 2025

5  out of  5
rating by D Paci
"Nothing is more comforting than having an agent who has your best interest at heart. No matter the circumstances Steve Pescetti Agency will be there. Thank you so much!"
We responded:
"Thank you Deborah for the kind words. We value your business and appreciate that we have the opportunity to help you with your insurance needs. Please spread the word! Sincerely, Steven"
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Emily Angamarca

December 17, 2025

5  out of  5
rating by Emily Angamarca
"I highly recommend State Farm. The team was very friendly, professional, and attentive. They took the time to explain everything clearly and made the entire process smooth and pleasant. It’s rare to find customer service this good!”"
We responded:
"Thank you, Emily, it was my pleasure to assist you personally. Whether it be myself or my Team, we are all committed on being your first and best choice for your insurance and financial needs. Please spread the word at let others know that we love what we do. Thank you sincerely for your business, Steve"
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Lee Roesch

December 12, 2025

5  out of  5
rating by Lee Roesch
"Sue was very helpful and Nice! Great service"
We responded:
"Thank you Lee, we appreciate your business and your kind words. Have a Happy Holiday, sincerely Steve."
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Ted Wisniewski

December 11, 2025

5  out of  5
rating by Ted Wisniewski
"Every time I call Gabby is very helpful to me. She answers all my questions and takes care of what I need. I first met her during a visit to the office to speak to Denise. She is a great asset to that office Thank you very much"
We responded:
"Thank you, Ted, for taking the time to give us a review. Your comments are as appreciated as your business. Gabby works hard every day showing our insureds the value she and our office provide. We all really care and I'm glad it shows. Thank you for allowing us to insure you over the years and please let others know what we do, as we want to be everyone's first and only choice for their insurance and financial needs. Have a Happy Holiday Ted, sincerely Steve."
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Jaime Rocco

December 9, 2025

5  out of  5
rating by Jaime Rocco
"I wanted to express my gratitude and appreciation for the customer service for Statefarm Shirley Branch especially for representative Gabriella “Gabby”. She displayed true professionalism, dedication and patience. She was extremely helpful and thorough with my father and I."
We responded:
"Hi Jaime, thank you for taking the time to give us a review. We truly appreciate it as we do your business. Gabby provides our insureds a great service value and does it with a smile and desire to help. We are thankful that we have her. Thank you for entrusting us with your insurance needs. Sincerely, Steve"
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Deborah Wichelman

November 25, 2025

5  out of  5
rating by Deborah Wichelman
"Every time I have a problem they are prompt and on the ball I have been with State Farm’s for over forty years. Their staff is amazing. I normally deal with Gabriel who goes above and beyond for me. She feels like family. Thank you State Farm’s."
We responded:
"Thank you Deborah for the kind words, we appreciate your loyalty to State Farm and allowing us to service your insurance needs. Gabby is an asset to our agency and always does what she can to provide excellent customer service. Happy Thanksgiving to you and your family!"
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Kellie Whitney

November 20, 2025

5  out of  5
rating by Kellie Whitney
"I am very pleased with the service so far, it’s been a year or 2 we haven’t had any need for a claim so far (knock on wood) but they do look out for ways to keep our prices low and are very helpful to talk to on the phone. I like speaking with a human easily. They have very good customer service"
We responded:
"Thank you, Kellie for the kind words. We are human, never perfect, but always here to help guide you with your insurance needs. We truly care and appreciate you placing your trust in us. We are just a phone call away. Please tell others and spread the word. Thank you again.... Steve"
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M Vii

November 17, 2025

5  out of  5
rating by M Vii
"The support and service I received from Gabby and Steve at this State Farm office has been unmatched 🙏🏽 Both Gabby and Steve have been nothing short of professional, courteous, understanding and empathetic throughout the past 2 years - I will forever be thankful for how personable and helpful they’ve been during the unplanned events that life throws at us! Thank you Gabby and Steve - Stay blessed!"
We responded:
"We appreciate the comments and thank you for allowing us to provide your Auto insurance through our Agency. Gabby knows the value of service, and we understand you can go anywhere to get coverage. We want to make sure we provide you value and hopefully you let others know we truly care. Thank you sincerely for the review!"
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Lawrence Napoli

November 12, 2025

5  out of  5
rating by Lawrence Napoli
"Denise was amazing and informative and made me at ease with all my concerns!"
We responded:
"Thank you Lawrence, we appreciate your business and enjoy your company when you come to our office. Denise is great at what she does and understands the value of service. "
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Lisa Kane

November 12, 2025

5  out of  5
rating by Lisa Kane
"Thank you for your many years of service. Denise and all of Steve Pescetti’s staff are always friendly, informative, efficient and provide the best options available for all of my insurance needs. Thank you for family run business I appreciate you guys!!!"
We responded:
"Thank you Lisa. We appreciate you taking the time to share your positive thoughts. We appreciate your business and your kind words. We strive everyday to help our insureds with their insurance and financial needs. Please let others know what we do best and thank you again."
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T. Selmer

November 8, 2025

5  out of  5
rating by T. Selmer
"I have been a State Farm customer for 30 + years and always find they are the prefect partner in all of my insurance needs. I recently worked with Gabby who helped reduce my auto insurance on my 3 vehicles and still keep a great policy inplace. My home, auto and other policies will always be with State Farm because of the service this office provides."
We responded:
"30 plus years and counting, thank you sincerely for that. We are so happy to be here to continue your satisfaction with our office and State Farm. We truly appreciate your business and kind words. Gabby works hard to show our value, it’s nice to know it’s appreciated. Have a great weekend and thank you for taking the time to give us a review. "
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Nikki Nicole

November 7, 2025

5  out of  5
rating by Nikki Nicole
"State Farm has honestly been the best insurance company I’ve ever had! The only reason I switched was because I found a cheaper rate elsewhere, but I can’t wait to come back. The Shirley office team is amazing—especially Gabriella (Gabby) and Sue! They always go above and beyond and make everything so easy."
We responded:
"Thank you Nikki, we will always welcome you back. We appreciate the kind words and look forward to hopefully serving your insurance needs in the future. "
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James Kober

November 7, 2025

5  out of  5
rating by James Kober
"Denise and her team exceeded all my expectations. Communication was precise and clear. I would recommend my family and friends to Steve ;Pescetti -- State Farm Insurance Agent."
We responded:
"Hi James.....Thank you for the kind words. Denise is the best and a valued employee and it's great to hear that her services are truly appreciated. Thank you for your business, it's truly appreciated."
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Lynne Leone

October 31, 2025

5  out of  5
rating by Lynne Leone
"My husband and I have our homeowners and auto policies with Steve Pescetti’s office. I called the office yesterday to make a payment over the phone. While speaking to Carly I happened to question my auto policy. She patiently reviewed my policy and was able to make a change that reduced my bill. We couldn’t be happier with State Farm Insurance or the office staff of Steve Pescetti."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Kms

October 30, 2025

5  out of  5
rating by Kms
"Been with State Farm for over 30 years and with Steven from the day he opened his Agency. Since day one with Steven, I have received excellent customer service from him and his office staff. Just recently I reached out to Steven regarding the increase in my monthly payment plan. Steven suggested we review my policies. Steven took the time to go over all my policies and made changes that could reduce my rate but left me confident that I was still insured correctly. Recently I sent over my defensive driving certificate and within 15 minutes Gabby replied back that it was applied. With the way customer service is lacking at many places these days...it is refreshing that Steven's office provides excellent customer service...I know Steven, Denise, Gabby and Anthony are always just a phone call away when needed. You are the BEST!!"
We responded:
"Thank you so much for the kind words, we truly appreciate your business and strive to be your first and best choice for your insurance and financial needs. There are many to choose from, thank you for choosing us and more importantly thank you again for your business. Spread the word like your PB & J!"
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was

October 30, 2025

5  out of  5
rating by was
"Steve and Denise and the Entire Staff are extremely helpful, knowledgeable, kind, understanding ,professional and friendly! They really do care about thier clients and the various communities they service. We've been With Steve since he opened his agency and with Statefarm for over 30 years and its been a wonderful relationship. I have and will continue to recommend Steve and his entire Staff."
We responded:
"My Team works hard every day to do what they do best and that's help our insureds with their insurance needs. Our insureds are not just a number but a relationship we work hard at keeping. Thank you so much for the kind words, we truly appreciate your business and strive to be your first and best choice for your insurance and financial needs. Please let others know what we can do for them. Sincerely.......Steve"
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Amanda Marie

October 28, 2025

5  out of  5
rating by Amanda Marie
"Always a great experience working with the agents in this office. Any requests I had were always done rapidly and efficiently. Appreciate their great customer service on my home and auto insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Sobanski

October 24, 2025

5  out of  5
rating by John Sobanski
"Sue and Steve went above and beyond to make the insurance process as painless and simple as possible, with the best rates!"
We responded:
"Thank you John, we value your business and appreciate that we service your insurance needs. We love what we do, please spread the word! Thank you again, Steve"
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sammie lynn

October 23, 2025

5  out of  5
rating by sammie lynn
"I have been with State Farm for about eight years now and I absolutely love them. I have multiple policies with them ! Just recently, my rate went up and I instantly began to panic because it’s out of my budget, but once speaking with Gabby, she eased my mind by helped me figure out how to get my rate back to its original monthly payment. Thank you so much Gabby! Not to mention her personality is awesome !!!!"
We responded:
"Thank you for your business Sammie, sincerely. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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CHRIS

October 23, 2025

5  out of  5
rating by CHRIS
"Gabby❤️ pleasure to deal with"
We responded:
"Thank you, Chris, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Michael Walker

October 10, 2025

5  out of  5
rating by Michael Walker
"I’ve been with Steve Pescetti at State Farm now for well over eight years. And now recently as my business has grown, I’ve added more vehicles and Gabby has been phenomenal with communication with adding vehicles to my policy and managing what I need to do to be ensure that I’m not overpaying and that I’m fully protected! She is amazing and fully recommend this office for your insurance needs!"
We responded:
"Hi Michael.........We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! If you know anyone else who can benefit from our services send them our way!!! Thank you for your business, Steve"
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Jack Schoenfeld

October 8, 2025

5  out of  5
rating by Jack Schoenfeld
"Happy to be a customer here! Thank you to Chris and Gabriella for their help!"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Diane Mele

October 8, 2025

5  out of  5
rating by Diane Mele
"They are all helpful very caring workers and patient"
We responded:
"Hi Diane…… thank you for the kind words. It means a lot to us that you chose us for your insurance needs. If you know of anyone else that values good service please let them know."